Themes Of Death Of A Salesman - 1286 Words

A Blanketed Illusion Death of a Salesman is a tragicomedy centered on the events that take place at the end of Willy Loman’s life. From the opening act, we learn that Willy and his family struggle to behave as a united front when they face financial pressures and strained familial bonds. This causes Willy to become desperate for success and validation. Death of a Salesman has commonly been interpreted as an analysis of the American dream. Within the ideal American society, citizens believe that the American dream allows each individual an equal opportunity to achieve success and prosperity through hard work, determination, and initiative. According to Willy Loman, the American dream is correlated to someone’s likeability, as opposed to†¦show more content†¦This need to glorify the Loman name is pushed onto his son Biff, causing tension between the two, due to Biff’s inability to establish himself. During an argument between the two in Act I, Willy states, â€Å"They laugh a t me, heh? Go to Filene’s, go to the Hub, go to Slattery’s, Boston. Call out the name Willy Loman and see what happens! Big shot!† (Miller 1178), demonstrating that he associates his personal value and success to the amount of people who know his name. The argument between Willy and Biff only subsides when Happy, Biff’s brother, mentions a business proposal that would immortalize the family name, â€Å"Come here, Biff, let’s talk this over now, let’s talk some sense here. You and I, Biff- we have a line, the Loman Line† (Miller 1178). Willy responds, â€Å"That’s an idea† (Miller 1178), showing again that his need to have legacy and fame is more important than the money itself. To Willy, being a successful businessman means everyone knows your name without you necessarily knowing them yourself; you’re well-liked. In Willy’s ideal world, people knowing your name and being well-liked contributes to legacy; as well as his need for validation. Willy’s life has gone from one abandonment to the next, leaving him in despair each time and explaining his need for recognition. From a very young age, both his father and brother walked out of hisShow MoreRelatedTheme Of Death Of A Salesman729 Words   |  3 PagesDeath of Salesman In Theatre Mitu’s â€Å"hyper-theatrical† production of â€Å"Death of A Salesman† by Arthur Miller, many aspects were added to heighten the messages and morals of the story about the American Dream. The stage is a fluorescently lit square with no set pieces besides a black chair that sits in the center. Once the characters enter many things are different from a typical production of â€Å"Death of Salesman.† The costumes resemble the traditional idea, but with a twist. Willy wears a white collaredRead MoreThemes Of Symbolism In Death Of A Salesman1105 Words   |  5 PagesDeath of a Salesman In the movie Death of a Salesman (Death of a Salesman, 1985), we understand that there are a lot of symbols presented in the movie. The symbols in the movie are: stockings, the rubber hose, seeds, and a Tennis Racket. Each symbol represents the theme in the movie and gives it more attention to detail. The main character, Willy, represents every symbol, he makes up the whole movie. The movie makes it difficult to distinguish each symbol at times, so we know that the movie isn’tRead MoreTheme Of Stockings In Death Of A Salesman1013 Words   |  5 Pagesâ€Å"You didn’t love her. You just didnt want to be alone. Or maybe, maybe she was good for your ego...but you didnt love her. Because you dont destroy people you love† -Grey’s Anatomy In Arthur Miller’s Death of a Salesman, Miller uses many objects and events to represent bigger ideas and themes to help ground the story and make it less confusing. Many of these objects could represent multiple ideas within the story, and it is up to the reader to interpret what they believe the objects representRead MoreThe Theme Of Death In Arthur Millers Death Of A Salesman1064 Words   |  5 PagesDeath is often seen as a scary and dreadful reality that everybody must face. Suicide is perceived as selfish and cold-hearted by many. What about somebody who commits suicide for the greater good? This harsh actuality is depicted in the play â€Å"Death of a Salesman† by Arthur Miller. Miller overcame loss and devastation and created a heartfelt collection of literature that became iconic. â€Å"Death of a Salesman† unveils the unfortunate reality that many households experience of chaos disrupting harmonyRead More Death of a Salesman Structure Metaphoric Langua ge and Theme1542 Words   |  7 PagesDeath of a Salesman Structure Metaphoric Language and Theme In looking at the characteristics of the tragic hero, it can be see that Willy Loman is not a tragic hero but a victim of a false idealistic pursuit of the â€Å"American Dream†. Willy strives to become and instill in his sons the success of the self made man that American society often advertises but ultimately falls short, and instead, escapes accepting his failure through lies and death. What many flaws Willy possesses, most do notRead MoreGlass Salesman: A Comparison of Themes In a Death of a Salesman by Arthur Miller2550 Words   |  11 PagesBlue Mountain. Death of the Salesman by Arthur Miller was published in 1949, only four years preceding Tennessee Williams play of The Glass Menagerie. Interestingly enough, both plays begin with a glimpse of tragedy and end with self inflicted remorse. Although Death of the Salesman and The Glass Menagerie appear coincidently similar at first glance. Upon a closer examination, it becomes evident that the similarities stretch be yond just the time of publication, but into analogous themes as well. InRead MoreThe Theme of Dishonestly in Arthur Millers Death of a Salesman975 Words   |  4 PagesThe Theme of Dishonestly in Arthur Millers Death of a Salesman Death of a Salesman was written by Arthur Miller in 1949. It is set in the American states of Boston and New York during the 1930s great depression. The American great depression was the greatest economic collapse in the modern world. Businesses and banks closed their doors, people lost their jobs, homes, and savings, and many depended on charity to survive. Through this the American Dream was created - Read MoreThe Theme Of Lying In The Crucible And Death Of A Salesman1553 Words   |  7 Pagescarefully crafts two plays, The Crucible and Death of a Salesman, where lying is a pivotal part of the characters’ personalities. These characters all lie for different reasons, but it did shape them into who they genuinely are. Moreover, their actions of dishonesty accentuated the true identity of these characters. Lying to oneself is more detrimental than lying to society as shown in both Death of the Salesman and The Crucible. In the Death of a Salesman, all of the main characters lie for all distinctiveRead MoreTheme Of Womens Stockings In Death Of A Salesman889 Words   |  4 PagesWomen’s stockings is the motif in the play. What is the significance of the womens stockings in the play? In the ‘Death of a Salesman’ the significance of the womens stockings is presented as a motif throughout the play. This is a vital part as the reader is discovering that Willy, the â€Å"well known† salesman had an affair. Even though Willy has a supportive and loving wife, he still goes out and seeks pleasure from another woman due to his loneliness â€Å"I get so lonely†. Throughout the play theRead MoreThemes of Failure, Self Delusion, and Conflict in Death of a Salesman568 Words   |  3 PagesThroughout the play â€Å"Death of a Salesman† there are multiple themes, some are obvious and others are just noticeable. Much of it revolves around the Main Character Willy and how he has confused reality with constant illusions and dreams. Based on my experience with â€Å"Death of a Salesman† I can say that there are multiple themes fused through this play. For example the author used these themes to create a strong central meaning or message th at the reader can clearly understand. Overall I believe Arthur

Week Six Free Essays

Use the Internet to research and evaluate two (2) commercial HR database systems for your organization. Evaluate the advantages and disadvantages of each system and, based on your knowledge of human resources and database systems, propose one (1) package that would fit the needs of your organization. Suggest three (3) specific reasons why you would recommend that system over the other. We will write a custom essay sample on Week Six or any similar topic only for you Order Now Capterra is a HR database provider that can provide the needs an organization to help with their HR needs. Their fully integrated, web-based suite automates and simplifies performance appraisals, 360 degree feedback, learning management, succession planning, compensation management, job descriptions and recruiting. Halogen’s products make HR best-practices accessible to companies of all sizes. They also offer specific suites to meet the unique needs of a variety of industries. † (capterra. com) â€Å"Waypoint open source and other web-based software applications outlined on this website have been developed by HR-Fundamentals limited. Since 2002 HR-Fundamentals ltd has been providing online tools to help employers manage their staff and their business more effectively. Our friendly and approachable attitude enables us to work with different types of organizations, in many industries, across many continents, to deliver visible results to their business. HR-Fundamentals ltd offer a wide range of bespoke and personal services to employers, directors, line managers and employees. Our services include web based software applications and online employment related documentation available for immediate download. † (waypointhr. om) One of the advantages that Capterra has to offers program that can track holiday and sick time, along providing software to process payroll. It handles HR needs such as pre-employment testing and background checks. Capterra assist with all onboarding needs such as applicant tracking. Capterra can assist with all of a company’s recruitment needs. The disadvantage that Capterra has is there are a lot of options to choose from, and the website doesn’t seem to be easy to follow. The customer can easily be lost and maybe confused on what type of service they may need to choose from. With Waypoint I feel it can provide more support what a company is looking for and the website is easier to understand. Customer will get the feeling this company understand their needs and is willing to give them the service they are looking for. Waypoint specializes in HR Software and Web Development. They have modules that assist with Exit Interviews, HR Intranets, Online Appraisals, and Online Recruitment. The disadvantage that Waypoint may have is that their website is vague and it may give a potential customer the impression that it doesn’t have the areas of expertise a company is looking for. I would propose the absence management online program â€Å"Absence levels can be reduced through monitoring and management, sending employees a clear message that you take sickness absence seriously. Our web-based Online Absence Management software is easy-to-use and accessible from any PC via a web browser and includes many features to help you and your line managers monitor, manage and handle sickness, injury and medical related absences. †(WaypointHR. com) I would recommend Waypoint because the services are on point with a customer needs. They can provide services such as online absences, and Exit Interview, and Online Intranet. These are basic services that most companies would like and want to promote. I would use Waypoint because it has the recognizes what companies needs are what they needs to make HRIS more efficient within the company. Waypoint specialty is Web Development and that is a must for HRIS to be utilized to its full capacity. To reduce using a lot of paper, Waypoint has an option that will allow important forms to be downloaded instead of always printing forms out. Suggest three (3) efficiencies that an organization would gain from using a SAAS for its HRIS needs and three (3) inefficiencies from maintaining an MS Access-based database application. The efficiency of HRIS, the systems are able to produce more effective and faster outcomes than can be done on paper. Some of the many applications of HRIS are: Clerical applications, applicant search expenditures, risk management, training management, training experiences, financial planning, turnover analysis, succession planning, flexible-benef its administration, compliance with government regulations, attendance reporting and analysis, human resource planning, accident reporting and prevention and strategic planning. With the many different applications of HRIS, it is difficult to understand how the programs benefit companies without looking at companies that have already benefited from such programs. † (ezinearticles. com) â€Å"One such company is IBM. IBM has a paperless online enrollment plan for all of its employees. Not only has the online enrollment saved the company 1. 2 million per year on printing and mailing costs, the employees enjoy working with the online plan. Since we began offering online enrollment, we’ve learned that employees want web access,† Donnelly [Senior Communications Specialist] says, so they can log on at home rather than through the company intranet. So the company has been working to put in place a web-based enrollment system that employees and retirees can access from anywhere (Huering, 2003). By utilizing the flexible-benefits application HRIS has to offer, IBM was able to cut costs and give employees the freedom to discover their benefits on t heir own time and pace. † (ezinearticles. om) â€Å"The privacy of employee information has become a major issue in recent years. With identity theft becoming a common problem, employees are becoming more sensitive about who sees their personal information, and the security it is kept in. By making sure employee information that is kept in the HRIS is relevant to the company and making sure there is limited access (password protection) to such information, companies can make its employees more secure with the safety of their information. Whether electronic or paper, employee files deserve to be treated with great care. Establishing security and end-user privileges calls for a balance of incorporating, HR policy, system knowledge and day-to-day operations (O’Connell, 1994). † (ezinearticles. com) â€Å"Illogically or inconsistently stored data can cause a number of problems. In a relational database, a logical and efficient design is just as critical. A poorly designed database may provide erroneous information, may be difficult to use, or may even fail to work properly. Most of these problems are the result of two bad design features called: redundant data and anomalies. Redundant data is unnecessary reoccurring data (repeating groups of data). Anomalies are any occurrence that weakens the integrity of your data due to irregular or inconsistent storage (delete, insert and update irregularity, that generates the inconsistent data). † (www. databasedev. co. uk) Assess the (3) most significant risks associated with combining products from multiple vendors into one (1) HRIS. â€Å"IaaS allows organizations to avoid the large capital expenses associated with infrastructure and data centers. It also has a low barrier to entry and enables automated scaling. One negative aspect of IaaS is that it brings with it new security risks that require different measures. For example, due to stringent information requirements associated with regulations such as the Health Insurance Portability and Accountability Act (HIPAA), and Sarbanes-Oxley (SOX), enterprises must carefully assess where such information resides and mitigate any privacy risks. In addition, how well IaaS works is vendor dependent. † (cloudcomputing. ys-con. com) The major drawback that must be mitigated is the security risk associated with centralization. In addition, since applications are centralized, version control and updates are relatively headache free and deploying software becomes instantaneous. On the other hand, applications that are centralized present enhanced security risks. (cloudcomputing. sys-con. com) Predict three (3) unintended consequences of not managing an HR database properly and how y ou would circumvent those situations from occurring. What is the impact of a poorly structured performance management process? If individual goals are not aligned with business strategy, then time and resources are wasted. Low employee engagement levels may mean that individuals are not performing at their best. Inconsistent evaluation criteria and rewards can lead to mistrust, lower productivity and higher attrition. If top performers see no differentiation in performance ratings, opportunities and compensation from underperformers, morale can suffer. Lack of documentation, visibility, and accountability can negatively affect stakeholders who are demanding more and more transparency. If accurate performance information is unavailable or difficult to access, training and development decisions along with project assignment decisions may not be made in the company’s or the individual’s best interests. An annual process will not adequately alert managers to problems in a timely manner. Last, but not least, a lack of proper documentation related to performance may result in legal issues. (www. successfactors. com) How to cite Week Six, Essay examples

on keeping fit, the shor Essay Example For Students

on keeping fit, the shor Essay Truth or Consequences(on the short story Keeping Fit)Life is a mixture of truths, choices, and consequences. Turning points in a life occur when truths are seen, consequences are realized, and choices are made. It may be a vague insinuation of a truth that has never been seen, or it may be a blunt reality that is forced onto a person. It may lead to a welcome change that is healthy and favorable, or it may lead to an uninvited transformation that is ultimately regretful. Seeing a truth completely causes the realization that society is not as balanced as it appears. In the short story Keeping Fit, Nadine Gordimer shows how a life can be changed by a simple event that sheds light to a simple, if not cruel, truth. The life of the running man was nearly perfect. He had all he wanted and didnt realize the suffering that occurred on the other side of the town. The unforeseen visit to the impoverished part of town forces the running man to recognize the fact that unlike his sheltered life, the world is rarely just and fair. We will write a custom essay on on keeping fit, the shor specifically for you for only $16.38 $13.9/page Order now The life of the running man is one of pleasure and contentment. He is a stereotypical white-man, and fulfills all aspects of the character that was created for him. He is a wealthy broker that has a family, a home and a life free from injustice. In his world, he is free from the pain and suffering that many other people have to suffer. Since most short stories have little character development, it is up to the reader to create the character through hints and actions that the protagonist performs. In this story, through the running mans thoughts and actions while he was trapped, we begin to understand why this event changed him so much. Before the incident with the mob and the poor part of town, he had gotten on with his life by ignoring the fact that there were victims, and not only that, but he hadnt been exposed to those who actually suffered. He was blind to the fact that such a poor state of existence was possible. He constantly reminded himself to never go on the other side of t he highway. When the mob of people uncontrollable swept him into it, it was a shock he wasnt prepared for. The only thoughts that raced through his head were to escape. When he was finally free of the place, he realized not only that there were people who were suffering, but that there was a total lack of justice in that part of town. The police were the ones that were hunting people down and beating them to death. He realized how unfair humanity can be, and how lucky he is to be living the life he living. Breathe. Breathe. Those are the thoughts that are going through the running mans head while he starts his morning jog. He enters the jog casually, because its probably something hes been doing for quite sometime. He jogs by the poor part of town, separated by the four-lane road, knowing that hes never to go on the other side. Not because he knows whats there, but because hes heard things, and knows that white people dont dare enter. When the mob of people suddenly burst from the town, he doesnt know what to expect. He uncontrollably gets caught up with them, and cant get free. He notices another black man that is being beaten by the others. Then, as briefly and as suddenly as it began, the mob leaves, and he finds himself on the other side of the highway, trapped in the slummy, condemned part of town, with a corrugated metal fence preventing him from reaching the town that was comforting to him. His identity was stripped from him, and the only recognition he finds for himself was tha t he was a white-man. His fear was then deepened when the three black people he sees all flee from him. He was in an unknown environment, where lack of identity and lack of knowledge stripped away any remaining sense of dignity and courage he had left. Thankfully, a kind black lady comes to his rescue and offers him shelter. She then provides the escape that he used to get away. Finally, when he arrived at his protected home, he is faced with a decision. He can forget the incident and pretend that it never happened, or he can realize that it is true and learn from it. If he ignored, it would mean that his sheltered life would remain unchanged and that he would still be blind to the fact that there is extreme injustice going on. If he realized what it meant, and chose to remember it, he would be infected with its disease for the rest of his life, although he would then understand what an unjust, inhumane race we are. He decides to live with this event and remember it, even if it is h arder then forgetting about it. It could be said that maybe a mind would not let you forget such a traumatic event, and that may be true, and we see that this man remembers it, painfully. He will be forced to live with the consequences of his event for the rest of his life. In their room, every possession they have reminds him of what the other families dont have, and he feels disgusted by it. He is saturated in so much wealth he feels sick. When the bird is trapped in the wall, and trying to scratch its way out, it reminds him of the event, and he cant face it. He desperately searches for the bird, and tries to think of ways to get it out, but comes up with nothing. Then a sarcastic remark from his wife reminds him of how blind she is. He has to live with this truth now for the rest of his life. This shows significance because it proves that an event that is threatening and hostile can provide a glance into a truth that is otherwise unknown. The jogger feels now as if he has been c heated. All his belongings are worthless to him now, when before he felt so proud about them. He now has to change the way he lives because of an event that he had no control over. It demonstrates that the power of an incident can change a way the person is. .u019c5a92a9d0324fe15ded9208c874a5 , .u019c5a92a9d0324fe15ded9208c874a5 .postImageUrl , .u019c5a92a9d0324fe15ded9208c874a5 .centered-text-area { min-height: 80px; position: relative; } .u019c5a92a9d0324fe15ded9208c874a5 , .u019c5a92a9d0324fe15ded9208c874a5:hover , .u019c5a92a9d0324fe15ded9208c874a5:visited , .u019c5a92a9d0324fe15ded9208c874a5:active { border:0!important; } .u019c5a92a9d0324fe15ded9208c874a5 .clearfix:after { content: ""; display: table; clear: both; } .u019c5a92a9d0324fe15ded9208c874a5 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u019c5a92a9d0324fe15ded9208c874a5:active , .u019c5a92a9d0324fe15ded9208c874a5:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u019c5a92a9d0324fe15ded9208c874a5 .centered-text-area { width: 100%; position: relative ; } .u019c5a92a9d0324fe15ded9208c874a5 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u019c5a92a9d0324fe15ded9208c874a5 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u019c5a92a9d0324fe15ded9208c874a5 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u019c5a92a9d0324fe15ded9208c874a5:hover .ctaButton { background-color: #34495E!important; } .u019c5a92a9d0324fe15ded9208c874a5 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u019c5a92a9d0324fe15ded9208c874a5 .u019c5a92a9d0324fe15ded9208c874a5-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u019c5a92a9d0324fe15ded9208c874a5:after { content: ""; display: block; clear: both; } READ: The Rise Of Adolf Hitler EssayThe running mans turning point in his life was when he entered the poor part of town. It changed him from a person who took everything for granted into a person who knew that humanity could be brutally unfair and unjust. He lived a sheltered life and was a typical white-collar worker who had everything he needed. Through this event, he realized that everything he had he took for granted, and that so many people were dying for no reason. The police were murdering their own people. He made a choice to remember this event and apply it to his life, and he then had to deal with the consequences. It proved to be significant and showed that a person who thinks they are strong and wise, can be proven otherwise.

Prashant Lakhera free essay sample

The case revolves around these three individuals, Prashant Lakhera (senior analyst at Credit Rating Agency Limited), Gagan Vedi (analyst at Construction Development Board) and Deepak Ghosh (project manager at CDB) who had to finish a credit rating report by December 27, 2006 for their client, Continent Construction Limited. The objective of CDB is to provide a forum for all parties involved in construction and CRB deals in providing investment information and credit rating services. CRB and CDB had an agreement to work together on credit rating, where CDB would provide technical expertise and CDA would provide two analysts and its expertise in rating methodology. These grading were done to increase the confidence of the bank in the construction sector. The CRB-CDB team that consisted of Prashant Lakhera, Gagan Vedi, and Deepak Ghosh were given the task to grade Continent Construction limited. During the task, the team visited two CCL sites where they were relying on Ghosh’s expertise on construction as he has been in this business for more than two decades. We will write a custom essay sample on Prashant Lakhera or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Contrary to that Ghosh cted very immature and didn’t work as a team member. He used local language to talk to the construction workers and site engineers instead of English which was not appreciated by the other two members of the team. He even didn’t record anything in his diary which could bring a lot to the tables during the team meetings. Even after constant reminders for Lakhera, he kept the same attitude and didn’t comply with the team’s rules. This behaviour of Ghosh’s created a lag between him and the other two members of the team and the team didn’t meet after the two construction site visit till their meeting with CCL. During the meeting with CCL in Mumbai, a question of unaccounted money was raised by Ghosh which left the other team members and the financial manager of CCL shocked but the situation was very well handled by Prashant Lakhera. Ghosh was asked to be quiet during the whole meeting which did make him really frustrated and angry. Post this event, when the team met in Hotel to finalize the report Ghosh didn’t gave any operational analysis and walked off on Prashant Lakhera and Gagan Vedi asking them to finish the report on their own. Background: Credit Rating  Agency Limited (CRA), a leading provider of  investment information and credit rating services in India, had two divisions- Credit Rating and Industry Research. In order to extend its product offering to include grading services for construction entities CRA’s Industry Research division had a tie-up with Construction development Board (CDB) in November 2006. CDB was a Government of India undertaking with an objective of providing a forum for all parties involved in construction to express their concerns and study various problems of the sector. As per  the agreement  between CRA and CDB, the latter would provide technical expertise and network of construction entities and former would provide two analysts along with its rating methodology to analyze the financial statement of construction activities. Their recent but extremely important assignment was for Continent Construction Limited (CCL), with project sites at Nashik and Jalgaon. Prashant Lakhera and Gagan Vedi are the two  financial analysts from the CRA, and Deepak Ghosh is the project manager from CDB. Learning Objectives: ) Team spirit and Group Dynamics. 2) Managing others and understanding the difference between personal and positional power. 3) To understand the responsibilities of a manager how to get things done on time by the people assigned to a particular task. 4) Dynamics of relationship management with colleagues and between organization and also the impact of this dynamic on work performance.. 5) Tackling an unwanted situation where sensitive questi ons are put forward by a subordinate to a Senior Official in an organization. Discussion Questions: Question 1: What has happened so far in the CRA-CDB project? Has Lakhera missed opportunities to manage Ghosh? What could Lakhera have done? Overview of the Project Journey so far: Although the two companies namely Credit Rating Agency (CRA) and Construction Development Board (CDB) had been in contract for grading Continent Construction Limited (CCL) for a long time no efforts were made by the executives of both companies in getting to know each other. It has been mentioned that Ghosh and Lakhera had not met and had been communication over mails or telephone. The first meeting of Lakhera, Vedi and Ghosh which happened in Chennai in the month of November, was spent mostly in Ghosh briefing them about the CRA rating methodology. Instead they could have utilised the time to get to know each other and breaking the ice and develop a more personal rapport and friendship. The team flew to their respective destinations after that and did not get in touch until the day they started working on the CCL assignment. Site Visits by the team: It was decided that the team would visit the two construction sites of CCL to gauge their work and give a realistic picture of the company’s operational strengths. 1) Nashik Visit: The team first decided to visit the construction site at Nashik where CCL was building a bridge. They decided to have a random inspection of the site alongwith a CCL site engineer. Instead of working together as a team, Ghosh started talking to the local workers in their native language which was unknown to both Lakhera and Vedi. When they both tried to intervene Ghosh replied by saying that he would manage and since they did not want to create a scene in front of their clients Lakhera and Vedi quietly followed the site engineer and Ghosh not understanding of what was happening around. After reaching the hotel when asked for details Ghosh did not divulge into anything and mostly kept all the information to himself. Instead he told Lakhera and Vedi to concentrate on the financial aspects of the company and leave the construction part to him as construction was his forte. ) Jalgaon Visit: The second visit was planned to Jalgaon where CCL had undertaken a road construction project. The whole process that happened in Nashik was repeated in Jalgaon with Ghosh taking in-charge of things and making individual visits all over the site leaving Vedi and Lakhera as mere passive analysts of the whole situation. Also Lakhera and Vedi avoided asking any questions since asking the same questions would have made the situation awkward for them and the firm (CDB and CRA) would also lose credibility in front of its clients. Frustration kept in day after day since Ghosh was being uncooperative and not giving any details to them and instead had briefed his boss at CDB about both the sites and given updates to him. After this incident the team stopped exchanging any notes and attempts were made to reconcile the situation. No fixed timeline was decided for completion of grading report and communication stopped completely between Lakhera, Vedi and Ghosh. On the night of dinner meeting with client Ghosh failed to show up on time and on his arrival greeted only the client without even acknowledging his team members. ) Mumbai Meeting: The team of CRA-CDB was meeting its client CCL in Mumbai to update them on the grading progress. The team had decided that Ghosh would only be a mute spectator of the meeting not providing any inputs. But after the financial analysis when the finance manager of CCL asked for operational details Ghosh coluld not take it anymore and asked whether the team had taken into consideration the costs that wouold be incurred in paying bribes to union leaders to ensure smooth work. This outraged the CCL manager but somehow Lakhera and Vedi were able to manage the situation and did not let it go out of hand. 4) Hotel Incident: After the meeting with the finance manager of CCL, later that night the three of them decided to meet at 8pm and discuss notes. When Ghosh was asked to incorporate his operational analysis following the two site visits, he just stormed out of the room shouting â€Å"Do what you want to do, I don’t care anymore†, leaving Lakhera and Vedi shocked. Missed Opportunities and Steps Lakhera could have taken: Lakhera at the beginning should have made an attempt in Chennai itself in getting to know Ghosh personally. Since both he and Vedi belonged to same organization Ghosh could have felt out of place and it was the responsibility of both Lakhera and Vedi to have made him feel more comfortable. If Ghosh was not taking an initiative they both could have started an informal conversation and involved Ghosh into it making the surroundings more familiar to Ghosh which would have helped in the future. After the Nashik incident Lakhera should have spoken to Ghosh and made it clear to him that since all of them were supposed to be working together as a team it was essential for Ghosh to give them details of the meeting or converse in a language that was known to all. He could not have worked alone as it was a joint venture of CRA and CDB. Also after the Jalgaon incident communication went completely for a toss and everyone was working alone. Lakhera should have realized that Ghosh was never an initiator of conversation and whatever may be happening he could ave taken an initiative to talk to him instead of just stopping the communications completely. Also they refrained themselves from asking any questions at client sites considering that repetition of same questions would be a cause of embarrassment for them. Instead they should have lingered around Ghosh and asked questions in Hindi since English would be an unknown language to the site workers which would have made Ghosh stopped asking questions in native language and would have given Lakhera and Vedi an insight into the construction aspect of CCL. Question 2: Evaluate Lakhera’s options. 1) The first option available with Lakhera is to reconcile his differences with Ghosh since all the operational details of the construction site are known to him only. And plus the deadline is just four hours away not leaving much time with Lakhera to do any research on his own. 2) Other option could be to have a conversation with Ghosh’s boss and giving him details of what has happened so far and asked him to intervene in the matter. His boss might be able to get Ghosh on line and make him help Lakhera and Vedi to complete the grading report in time. ) Also Mr. Phadnis, the boss of Lakhera and Vedi could be brought into the loop of all the things and he could help in things by talking to higher management at CDB to make Ghosh work atleast cordially on this project. 4) The least feasible option for Lakhera and his company would be to approach the clients CCL and ask for more time to complete the grading report without the involvement of Ghosh or CBD at all. But this could lead to embarrassment in front of clients and they might lose the project entirely. Also it would mean more costs to CRA since they would have to begin everything from scratch. Also they would need to hire some construction expert from outside since Lakhera nd Vedi have limited knowledge of operational facts of construction business. Question 3: What would you do if you were in Lakhera’s shoes? The best option would be to try and reconcile differences with Ghosh as there is little time to do anything else. Also for future decide on a particular framework within which things would be done. Guidelines on involvement of everyone on the project would be devised. Ghosh would be updated on financial aspects by Lakhera and Vedi and he would update them on operational aspects of the business. Since not much time is there for the project to get over cordial relations would be maintained for next week till the presentation on December 27th is made. Managerial Learning: 1) Personality Conflict: The case presented above was typical example of how people with different educational backgrounds and different work areas thus having developed a very different personality would function in team setting resulting in conflicts. ) Interpersonal Relations: The case also shows the importance of communication and having good inter personal skills so that no gaps arise between the team members. 3) Crisis Prevention: the case also shows how important it is to be pro active so that whatever crisis arises can be handled in time without letting them escalate to a level where the consequences become difficult for the firm to handle. ) Conflict Management: If Lakhera, Vedi and Ghosh had sat down and spoken about the differences that arose during the course of their meetings the situation would not have become this worse and conflicts could have been resolved amicably. 5) Conflict Resolution: the case also shows how we can employ different strategies to resolve conflicts arising between the team members working together towards the same goal.